Returns & Exchanges

We know returns happen. Too tight, too short, too big...let's make this easy on both of us! If you are not completely satisfied with your Joie De Vie purchase, you can send it back to us for an exchange or a refund.

RETURNS & EXCHANGES

Eligible items can be returned for a refund within 10 days from the date your items are delivered. Items must be received in original condition, meaning items have NOT been worn, altered, damaged, or washed with all original tags attached within 10 days to receive an exchange or refund back to your original payment method.  Joie de vie will cover the shipping cost of a defective product return. 

SALE AND CLEARANCE ITEMS, SEASONAL, AS WELL AS PRODUCTS LABELED AS FINAL SALE, ARE FINAL SALE.

Please email returns@shopjoiedevie.com to request an exchange or return.

If your return request is approved and requires shipping, then you will receive an email with shipping instructions.  After the product is returned and inspected, you receive a refund. Please allow 7-10 business days for the refund to show on your account.

If there is a problem with your order please message us at hello@shopjoiedevie.com. We want to make it right!